London, 12 November 2024 – Altea Insurance (Altea), the multi-class, multi-year Managing General Agent specialising in the healthcare and medical sectors, has announced its partnership with Advanced Clinical Solutions (ACS) to enhance its AlteaPlus risk management programme. This collaboration introduces The Good Governance Review, an exclusive, in-depth online self-assessment tool designed to help healthcare and social care providers address governance ‘blind spots’ and improve patient safety, regulatory alignment, and operational excellence.
The Good Governance Review: Elevating Governance and Patient Care
Available exclusively to insured clients of Altea, The Good Governance Review provides healthcare and social care providers with an independent and expert-driven, structured assessment highlighting components of best practice across thirteen key areas, including clinical governance, quality improvement, and risk management. Following the evaluation, users receive a personalised confidential report with recommendations and access to a 1:1 follow-up consultation with ACS, offering guidance on improvement areas. The recommendations will direct users to applicable materials from within ACS’s comprehensive suite of policy templates and how-to guides, with users able to purchase the resources that are most directly beneficial to them based on the self-assessment report. The tool also allows users to track progress over time, encouraging regular reassessment.
Providing an efficient, highly cost-effective alternative to traditional consulting, this digital resource empowers those responsible for governance and patient safety to continually elevate their standards, reducing risk to their service users and protecting their organisations’ reputations.
For brokers, the addition of The Good Governance Review provides an effective way to offer clients proactive, value-added services to support managing risk and improving care standards, underscoring a commitment to their clients’ excellence.
The Good Governance Review is designed to align with the rigorous standards set by the NHS, CQC, and Local Authority guidelines. Completion of the assessment tool does not guarantee regulatory compliance. However, used effectively, the tool will provide users with invaluable insights into those areas of healthcare governance in which they are already performing to a high standard, and those areas which can be improved.
Elite Module Options for Comprehensive Risk Management
In addition to the Good Governance Review, AlteaPlus will feature an enhanced set of risk management modules under its premium Elite package. These include comprehensive services in:
- Tools to identify and manage infection risks.
- Guidance on maintaining high standards of safety and accountability.
- Practical insights for enhancing the quality of patient care.
- Tailored support for policy reviews and compliance preparation for Care Quality Commission inspections.
Will Marshall, Head of Legal and Risk Management at Altea, said: “Expanding our suite of risk management tools and training materials equips health and care providers in our network with essential resources to raise the standard of care they deliver. By combining ACS's expertise with Altea’s commitment to quality, we are providing a robust programme to brokers to support their healthcare clients, whether they’re preparing for a CQC inspection or setting up patient feedback systems.”
Josie Winter, Clinical Program Director at ACS, added: “Through our partnership, AlteaPlus customers can choose from an expanded menu of risk management modules, including health and safety and implementing ethical standards in healthcare. Our organisations are a natural fit, complementing one another’s expertise to deliver better service to our clients and ultimately better patient outcomes.”
Contact:
Victoria Sisson, Omnia Partners
07941 294872 / victoria.sisson@weareomniapartners.com
About Altea
Altea is a unique provider of combined insurance and risk management solutions tailored for the medical, allied health and care sectors.
We deliver unmatched sector expertise, minimising client burden with capital-efficient, multi-year, multi-class insurance solutions. Our fresh approach to risk management marks a significant shift in the medical indemnity arena, offering insureds the opportunity to mitigate risks before they arise and enabling them to focus on their business and growth.
